Terms and Conditions

These general terms and conditions apply to all offers and agreements of Expo Haarlemmermeer Exploitatie B.V. concerning the online purchase or sale of parking tickets for parking in the parking lot of Expo Haarlemmermeer B.V. (hereinafter: the parking lot).

Expo Haarlemmermeer B.V. (hereinafter: EXPO Greater Amsterdam) is located at Stelling 1 in Vijfhuizen (2141 SB) and is registered with the Chamber of Commerce under number 17137543.

EXPO Greater Amsterdam reserves the right to change these general terms and conditions.

Receiving parking tickets

When the order procedure on the EXPO Greater Amsterdam website has been completed correctly, the parking ticket purchase agreement between you and EXPO Greater Amsterdam is concluded.

As soon as EXPO Greater Amsterdam has received the total price due for the parking ticket you ordered, it will send you, at the e-mail address you specified:

• the confirmation of your order and
• a download link to the parking ticket you purchased.

Correct data

You are responsible for completing your details correctly and completely when ordering the parking ticket. Providing incorrect or incomplete information may result in the parking ticket you require not being sent. EXPO Greater Amsterdam is not obliged to pay you any compensation in such a situation.

Parking tickets

Your parking ticket has a unique barcode. This barcode is scanned upon arrival at or when leaving the car park.

Each parking ticket can only be used once.

Each parking ticket has a validity period/date. Outside of this period/date, the parking ticket is not valid. You are therefore not entitled to use the parking lot.

When leaving the car park, or at the closing time of the car park on the day of the visit, the validity of the parking ticket expires.

The parking ticket must be shown at the request of an EXPO Greater Amsterdam employee.

Resale, use for commercial purposes and/or counterfeiting of parking tickets is not permitted.

Use parking tickets

A parking ticket is only valid if it is printed on good quality paper (colour or black and white) or if the parking ticket is displayed on the screen of a mobile phone or tablet and the barcode can be scanned. Parking tickets of which the barcode cannot be scanned, for example, because the paper on which the ticket is printed is damaged or creased, or because the barcode is otherwise illegible or only partially visible, are not valid and do not entitle you to use the parking lot. EXPO Greater Amsterdam is not obliged to pay you any compensation in such a situation.

Cancellation

You cannot terminate the agreement to purchase a parking ticket.

Parking tickets will not be taken back by EXPO Greater Amsterdam, will not be exchanged for money and will not be replaced by another parking ticket.

The validity period/date stated on the parking ticket will not be extended by EXPO Greater Amsterdam.

Technical failure

EXPO Greater Amsterdam is not liable for the damage you suffer if your order cannot be completed, processed and/or authorized, correctly or on time due to a technical malfunction of any kind. EXPO Greater Amsterdam is not obliged to pay you any compensation in such a situation.

Use Parking lot

The following regulations apply to the use of the EXPO Greater Amsterdam car park:

• parking in the car park is only permitted during the period that you are visiting EXPO Greater Amsterdam;
• if you lose your parking ticket, you owe the maximum daily rate;
• it is forbidden to spend the night in the car park;
• the same traffic rules apply in the parking lot as on public roads;
• instructions from parking attendants and (other) employees of EXPO Greater Amsterdam must always be followed;
• it is not permitted to park your vehicle other than in the location indicated (by the parking attendants and (other) employees of EXPO Greater Amsterdam);
• If, in the opinion of EXPO Greater Amsterdam, the traffic rules and/or instructions are not followed or not followed correctly, EXPO Greater Amsterdam is entitled to remove your vehicle from the parking lot at your expense and risk;
• parking your vehicle in the parking lot is at your own risk, your vehicle is not monitored by Expo Greater Amsterdam;
• EXPO Greater Amsterdam recommends that you lock your vehicle properly and do not leave any valuables in your vehicle;
• EXPO Greater Amsterdam accepts no liability for damage resulting from theft, damage, destruction of your vehicle and/or physical injury to you and/or your passengers unless the damage is due to intent or deliberate recklessness on the part of EXPO Greater Amsterdam. EXPO Greater Amsterdam also accepts no liability for damage caused by storm, hail, fire, explosion or other extraordinary circumstances;
• the use of a disabled parking space is only permitted in combination with a valid disabled card;
• the use of parking spaces with an electric charging point is only permitted for electric vehicles that are charging.

Visitor regulations

In addition to the general terms and conditions for parking tickets, the visitor regulations of EXPO Greater Amsterdam also apply to the agreement to purchase a parking ticket. By entering the car park you agree to these visitor regulations. EXPO Greater Amsterdam reserves the right to change the visitor regulations.

Processing personal data

EXPO Greater Amsterdam processes your personal data carefully and complies with the laws and regulations for the protection of personal data. The data provided by you, during the ordering procedure for a parking ticket, will be processed for the establishment of the agreement between you and EXPO Greater Amsterdam. The data you provide will be kept for as long as necessary for the purpose described above and to comply with our legal obligations. The privacy statement of EXPO Greater Amsterdam applies to the processing of personal data. EXPO Greater Amsterdam uses the services of MultiSafepay B.V. to pay for the parking ticket you ordered. (hereinafter: Multisafepay), Multisafepay is the controller in this regard. Multisafepay's privacy statement applies to the processing of personal data by Multisafepay.

Contact

If you have any questions about the processing of your personal data or if you wish to view, amend or delete this data, a visit to EXPO Greater Amsterdam, parking tickets, these general terms and conditions and/or the visitor regulations, contact our reception by telephone at 023 56 60 140, or send an email, depending on your question, to info@expogreateramsterdam.nl. We are reachable by telephone during the opening hours of EXPO Greater Amsterdam. The opening hours are listed on the website. E-mails are also handled during EXPO Greater Amsterdam's opening hours.